Removing A Review the Easy Way
There are two kinds of people:
1) Those who want to be positive in everything they do.
2) Those who want to trash anyone who crosses their path, regardless of the reason.
The horrible fact is that most people are attached to the negative things in life.
“We build people up so that we can tear them down. It is the ugly side of our culture. We get off on it for some reason.”
Nikki Harris, 2000
There are ways to respond to find out on how to remove a bad review on Facebook.The first thing is to know the difference between a comment and a review. They are not the same thing.
“You have to be able to tell when someone is taking a shot at you and when they are not.”
Reviews: A review comes with a marker about the product or services offered. They are very recognizable.
Comments: The system does not flag most comments. They do not have a rating or marking. They are also based more on opinion, rather than fact.
The other thing worth mentioning is a person hide comments a lot easier. They can delete them with a click of the mouse. They can also block the user from attacking them further. A review is something that takes a little more effort to remove or hide.
One way to do that is to visit the settings portion of the page. Click on edit. Users can go the menu page and switch the settings to “off.”
FYI: It is worth noting that the user should save the information before they exit the page. Those who do not run the risk of having to repeat the same action over and over.
Could a person just delete the review on the page?
Yes, but it will take some work. The catch is the person has to submit the inquiry to Facebook and wait for them to say something, however long that takes.
The bad part is that more bad reviews may arise in the interim. That means the person will have to go through the same process every time.
Users can also have the fake account removed, but again, it takes time. The user has to provide irrefutable proof to Facebook that they have been compromised. Then, the user has to wait for Facebook to make a choice. The user is better off getting a third-party reputation agency to help.
How does the user get rid of bad reviews permanently, or almost permanently?
1) Users could ignore a bad review, but they risk alienation when that happens. That is the last thing the person wants. Try to find some common ground and respond to the problem intelligently.
2) Users should use their business account when they respond to their clients. Clients are not going to recognize the brand through a personal account. They will start to think: “Who is this? How did you get my information?”
3) The last thing a person wants is to get defensive. Apologize for the issue and make amends. Try to keep it short and sweet. Say your peace and walk away. It is similar to how you handle a problem in a romantic relationship. Bugging the person non-stop in hopes they will accept the apology makes the user sound desperate and creepy.